Privacy Policy at Primedesigns agency

About The Policy

At Primedesigns agency, we value the privacy of our clients and visitors to our website. We collect information solely to enhance our customer service. We recognize the importance of safeguarding your information and will never rent or sell it to third parties.

This policy outlines how and why we collect and use your personal information. It also details the choices you have regarding the collection and use of your data.

Information We Collect

We may collect personal information such as your name, email address, mailing address, and phone number when you place an order or provide it to us voluntarily. Additionally, we may use contact information submitted through forms like our "Contact Us" form to respond to your inquiries.

We also track your browsing history and purchase activity to improve our site design and your overall shopping experience.

How We Use Your Information

We use your information primarily to process your orders, send order confirmations, and contact you regarding any questions about your order. You may also receive updates about our site, services, newsletters, and promotions based on your interests and purchase history..

Opting Out of Communications

If you no longer wish to receive our newsletter or promotional emails, you can easily unsubscribe by following the instructions included in each communication or by contacting us directly via email or phone.

Social Media and Third-Party Features

Our website may incorporate social media features (like the Facebook "Like" button) and widgets (like the "Share this" button) or interactive mini-programs. These features may collect your IP address and track which pages you visit on our site. They may also set cookies to function properly. These features are either hosted by third parties or directly on our site. Your interactions with them are governed by the privacy policies of the respective companies providing them.

Sharing with Third Parties

We will never share your personal information with third parties except as described in this policy. We do not sell personal information under any circumstances.

We utilize trusted credit card processing companies to handle your payments. These companies are prohibited from retaining, sharing, storing, or using your personally identifiable information for any other purpose. We also use LivePerson for live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide their services to us.

Security of Your Information

We take the security of your personal information seriously. During transmission, your data is protected using Secure Sockets Layer (SSL) software, which encrypts the information you provide.

We adhere to industry-standard practices to safeguard the personal information you submit, both during transmission and after we receive it. However, no method of transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. If you have any security concerns, please contact us.

Accessing and Managing Your Account

You can access your registered account by logging in on our homepage. Once logged in, you can view your past orders and update your personal information under "My Account."

Changing or Deleting Your Account

To cancel your subscription or request the deletion of your personal information, please send us an email. This will prevent you from receiving further email communications related to your orders.

We retain your information for as long as your account is active or as needed to provide services. If you wish to cancel your account or request that we stop using your information, please contact us. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

We use cookies (alphanumeric identifiers transferred to your hard drive through your web browser) to recognize your browser and store items in your shopping cart between visits.

You can usually adjust your browser settings to control cookies. However, disabling cookies may limit your ability to use some features of our site.

We also track IP addresses for server diagnostics, website administration, and to gather general demographic information. This may include your location and internet service provider. We may also collect aggregated data on site usage, including traffic patterns and search queries. This information is not linked to personally identifiable information.

We log browser types, access times, referring URLs, and URLs viewed on our site. Except as stated in this policy, we do not share this information with third parties, except in aggregate form.

Our privacy policy does not cover the use of cookies by our partners, affiliates, tracking utility companies, or service providers. We do not have access to or control over these cookies.

Clear GIFs (Web Beacons)

We may use clear GIFs (web beacons) to track user activity and improve our website content. Clear GIFs are tiny graphics with unique identifiers, similar to cookies. They are embedded invisibly on web pages and are about the size of a period. We do not link the information gathered by clear GIFs to your personally identifiable information.

Testimonials

With your permission, we may post your testimonial along with your name. Contact us if you wish to have your testimonial removed.

Links to Other Websites

Our site may contain links to other websites with different privacy practices. We are not responsible for the privacy policies of those sites. Please review their privacy statements carefully.

Changes to this Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, the homepage, and other relevant locations. We encourage you to review this policy regularly. If we make significant changes, we will notify you by email or through a prominent notice on our homepage.

Legal Disclaimer

We may disclose your personally identifiable information as required by law or to protect our rights and comply with legal processes.

Questions

If you have any questions about our Privacy Policy or how we handle your information, please call us or email us.